There’s no getting around the fact that navigating the healthcare industry can be difficult. From reading emergency room bills to finding the best doctors in the area, many people understandably feel overwhelmed when they need to address a medical issue. Patient advocates can make healthcare navigation much more manageable, and in today’s post, we’ll explain exactly what patient advocacy is and how it can help you or someone you know.
Bluberry Pi Consulting is your go-to resource for Bay Area patient advocacy. Whether you need help negotiating medical bills or you’re looking for a healthcare provider who accepts your insurance, we’re here to help. Our one-time rates are extremely affordable, and we also offer a flexible pricing plan for those who have limited financial means. Schedule a free appointment with Blueberry Pi Consulting to learn more about how we can help you.
What Is a Patient Advocate?
The title “patient advocate” is a bit vague, and it can be used to refer to a number of different services. A few of the most common jobs that patient advocates perform are:
- Helping patients find medical institutions that accept their insurance
- Medical billing and coding help
- Assistance with medical bill negotiation, including appeal letter drafting
- Filing health insurance claims
- General healthcare navigation
How Can a Patient Advocate Help Me?
The list in the previous section is a bit abstract, so let’s take a more concrete approach to understanding patient advocacy. If you currently own a home, think about everything it took to purchase your home. From the initial offer to the home inspection to the closing papers, you probably didn’t expect so many details to be involved in your purchase. This point is why most people choose to hire a real estate agent when buying a home.
The healthcare system in the United States is similar to the real estate market in the sense that it’s highly complex and not very user-friendly. You can think of a patient advocate in the same way as you think about a real estate agent — they’re an expert in the field whose job it is to help you. Doctors, nurses, and medical institutions often don’t have time or the resources to help patients with their individual needs, but a patient advocate can act as a helpful liaison between the medical world and the patient.
A Real-World Example
Suppose you’ve been in an accident and have received a medical bill that you won’t be able to pay for several years. Hospitals have been known to overcharge and/or charge incorrectly for their services, but patients often aren’t able to tell because of the way that medical bills are coded. A patient advocate’s job is to verify that the patient was only charged for the services rendered by the hospital, and extraordinarily high charges can still be disputed with a well-written appeal letter.
We hope that this post has helped you to better understand patient advocacy. If you would like to learn about how Bluberry Pi Consulting can act as your patient advocate, then get in touch with us today for a free consultation.